Support

Current channel

The encrypted online support form is enabled only when the production API and a real support owner are configured. MetalCast does not publish a fictitious email address or response time.

Check the Korean support page and connection status

Before contacting support

1. Try the safe example in the calculator.
2. Check that price, exchange rate and weight are positive.
3. Confirm that compared values share currency, unit, value type and a close observation time.
4. Keep the page name, steps and visible error code. Do not put holdings or account details in a record name.

Known external limits

Licensed live market data is not connected, the Google advertising site review is pending, and current-device Android and iPhone evidence is not available in this session.